What is a bow?
Also referred to as bowing or warpage, a bow is when a product has an unintended bend or curve.
How do bows occur?
Our products are engineered to have a minimal flex to avoid damage or cracking during shipping. A bow or bend of 1/8" or less is normal and will not impact the installation or function.
Outside of manufacturing, in appropriate shipping, storing products in extreme temperatures or in a leaning position on an edge for a long period of time can create unwanted bends or bows.
What to do if a bow is 1/8" or less?
Walls: Use thin-set instead of adhesive to help fill in any gaps and create a solid underlayment.
Use bracing system curing time (included in installation instructions).
Base: Use thin-set instead of adhesive to help fill in any gaps and create a solid foundation.