Product Support

Material CASTICO products are made from a proprietary blend of natural minerals and resin, formed into a solid composite stone. The material is solid through its full thickness rather than a surface layer over a substrate, and it is non-porous. Slip resistance Wet DCOF: 0.55 Dynamic coefficient of friction is measured wet, which is the condition that matters in a shower. Full third-party test results are available on request for architects, inspectors, and specifiers. Fire and flame spread ...

Is my panel or base warped? Our manufacturing tolerance is 1/8 inch in all dimensions. A panel or base measuring within 1/8 inch is within specification and can be installed normally. Before measuring, it is worth knowing that our panels are engineered with slight flexibility so they survive shipping and installation without breaking. A curve you can see while a panel is standing vertically or resting on its side is normal and is not a reliable indication of a defect. The only measurement that...

BASES ISSUE: Superficial scratches = Touch up Kit [Touch Up Kit for Shower Base - CASTICO](https://castico-tx.com/product/touch-up-kit-for-shower-base/) ISSUE: Significant Scratching = Advise to buff out with 3m polish compound #06064 or [Aquabuff 2000](https://www.amazon.com/POLISHING-Compound-Fiberglass-Professional-Professionals/dp/B00N26AMDE/ref=sr_1_2?adgrpid=1330409632659152&dib=eyJ2IjoiMSJ9.01qO_K2d3RmvwMyF7qfTYnTPHTsj2BYYHBi9QuJkSWc.OMlLwTfn0fdFaYP3geLz1DJqv_ygoBdyI-tYgZVgNaA&dib_tag=s...