Overview
An order processing method is defined by how a Purchase Order is processed into a corresponding Sales Order. We have the following Order Processing Methods:
- EDI - Electronic Data Interchange (EDI) is a process that exchanges Purchase Order (PO) information electronically into ERP, allowing a corresponding Sales Order (SO) to be created automatically and without manual input. This is a process usually reserved for retail, drop-ship or other high-volume customers.
- Manual - Manual Orders are POs that are entered manually in ERP (see ERP: Create Sales Order).
The Customer Care team processes all orders that require manual entry. This process is usually reserved for Replacements, Paid Replacements, E-Commerce, and other low-volume accounts or special order types.
EDI Customers
Current EDI Customers include:
- Home Depot (C1013, C1116, C1145, C1076, C1022)
- Floor & Decor (C1010)
- E-Commerce (C1160)
Manual Customers
Current EDI Customers include the following:
- Paid Replacements (C1240)
- Replacements (C1111)
- E-Commerce (Semi-Custom Orders) (C1160)
- B2B Customers